Privacy Policy

• The terms (“us”, “we”, the “Company” or “FRT”) refer to Flat Rock Technology Limited, a company incorporated in England and Wales (registration number 06461660) having its registered office at 5 St John’s Lane, London EC1M 4BH.
• The “Platform” and “Service” refer to ExamPilot service.
• “User(s)” and “you” means the individual(s) using the products or services.

We are happy that you put trust in us when you provide us with your information. Our dedicated team is committed to protecting your personal data and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regards to your personal information, please contact us compliance@exampilot.tech

The purpose of this privacy notice is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. So overly complicated language will not be used. We want you to read the policy and be aware of your rights. If there are any terms in this privacy notice that you do not agree with, please discontinue the use of the Service immediately.

Please read this privacy notice carefully, as it will help you understand what we do with the information that we collect.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us:

When you sign up to create an account (“Account”), we may collect certain information (“Registration Information”) about you, such as:

• First Name
• Last Name
• Organization name
• Email
• Organization website
• Phone number.

Personal Information Provided by You. The personal information that we collect helps us to provide our services on the Platform.

ExamPilot is not responsible for the correctness of Talents’ data uploaded into the Platform by users. For further information please refer to Data Processing Policy.

2. COOKIES

By using the Platform, you are consenting to our use of cookies and other tracking technology in accordance with this notice. If you do not agree to our use of cookies and other tracking technology in this way, you should set your browser settings accordingly or not use the Service. If you disable the cookies that we use, this may impact your user experience with ExamPilot.

Data gathered will not identify you personally. It is strictly aggregate statistical data about our users and how they used our resources. No identifying personal information will be shared at any time via cookies.

Close to the above, data gathering can be about general online use through a cookie file. When used, cookies are automatically placed in your hard drive where information transferred to your computer can be found. These cookies are designed to help us correct and improve our services or products for you.

You may elect to decline all cookies via your computer. Every computer has the ability to decline file downloads like cookies. Your browser has an option to enable the declining of cookies. We are not responsible, nor do we have control of the cookies downloaded from advertisements. They are downloaded only if you click on the advertisement.

3. HOW DO WE USE YOUR INFORMATION?

Primarily, we collect and store data about you to help us provide better service and products to you.

The following are purposes we may use your information for:

• At any time you request information from us via a form or other electronic transmission we may use your information to fulfil that request relating to our services and products. We may also communicate with you on other products or services you may find of interest, only when consent has been provided;
• To check the Platform and our other technology services are being used appropriately and to optimize their functionality;
• Improve, test, and monitor the effectiveness of our Platform and diagnose or fix technology problems;
• To help you efficiently access your information after you sign in and to remember information so you will not have to re-enter it during your visit or the next time you visit the Platform;
• Monitor metrics such as total number of visitors, traffic, demographic patterns and patterns in our test results (on an anonymized and aggregated basis);
• We have the right to notify you of changes of our products or services that could affect you;
• Information on products or services similar to those of an existing consumer purchase may be communicated to you. The information sent to you in a communication will be similar to the subject of a recent sale;
• We may also use your information or allow a third party use of this data, to offer you information about related products or services you may be interested in. We or third parties can only communicate if you have consented to such communication and data use;
• Be aware we do not reveal identifiable information about you to our advertisers, though we may at times share statistical visitor information with our advertisers.

4. INFORMATION SHARING

• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
• Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
• To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
• To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

5. SAFETY AND SECURITY

ExamPilot has taken appropriate technical and organizational measures by using the latest technologies to protect your personal data against loss or unlawful processing. We keep on improving our safeguards to help keep the information collected through the Platform secure and take steps to verify your identity before granting you access to the Platform or to your account. In addition, we use state-of-art encryption technologies. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and us, at all times. We are not responsible for the functionality, privacy, or security measures of any other organization.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

The European Economic Area is large, but we may have to transfer data outside of this area. If data is transferred outside the European Economic Area it will be for storing and processing. A processing staff operating outside this area may belong to our product or service or a supplier, in which they can process or store your information. An example: to process and complete your sale or offer support services we may have to go outside the European Economic Area for the transfer. When you click submit of your personal information or other electronic communication you agree to the transfer for storage and processing.

We keep your personal information only as long as we need it for the legal basis relied upon and as permitted by applicable law.

You may permanently delete your user account at any time.

When your account is deactivated, we take reasonable efforts to make sure it is no longer viewable and accessible through the platform. We will delete your personal information from our systems, unless:

1. We must keep it to evidence our compliance with applicable law;
2. There is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved;
3. The information must be kept for our legitimate business interests, such as fraud prevention and enhancing Users’ safety and security.

7. WHAT ARE YOUR RIGHTS?

You are entitled to request the following from the Company, these are called your Data Subject Rights:

• Right of access –to request access to your personal information and information about how we process it.
• Right to rectification –to have your personal information corrected if it is inaccurate and to have incomplete personal information completed.
• Right to erasure (also known as the Right to be Forgotten) – to have your personal information erased.
• Right to restriction of processing – to restrict processing of your personal information.
• Right to data portability - to electronically move, copy or transfer your personal information in a standard form.
• Right to object - to object to processing of your personal information.
• Rights with regards to automated individual decision making, including profiling – rights relating to automated decision making, including profiling.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate technical and organizational security measures to protect the security of any personal information we process. However, despite our efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Service is at your own risk. That said, you are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and us, at all times. We are not responsible for the functionality, privacy, or security measures of any other organization.

9. THIRD PARTY LINKS

Links on the Service that belong to third parties may be found. These websites and applications have their Privacy Policy, which you agree to when you link to the site. Your browsing and interaction on any third-party application, website, or service, including those with a link on our Platforms, are subject to that third party’s rules and policies. We do not accept claims of liability or responsibility in any way for these policies or links, as we have no way to control the third-party sites. If you are using a third- party app, website, or service and you allow them to access your account you do so at your own risk.

10. CHILDREN

Our Platform does not seek to address anyone under the age of 18 (“Children”). We do not knowingly collect personal data from children under 18. We conduct our verification tests with the aim of also establishing we are not dealing with children. If you are a parent or guardian and you are aware that your children have provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 18 without verification of parental consent, we take steps to remove that information from our servers.

11. DO WE MAKE UPDATES TO THIS POLICY?

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

12. CONTACT US

If you have any queries regarding this Privacy Policy, please contact us on compliance@exampilot.tech